Nomhub help

A question, a problem, or something that doesn't look right? Email support@ohhi.nl. Tell us which device you use Nomhub on; that helps us help you faster.

Does Nomhub work without an account?

Yes. Keeping recipes, scaling servings, cook mode with timers and your shopping list all work without an account, on your device. You only need an Ohhi account to sync, to share, or for what comes with Ohhi Plus.

Why do I sign in through the Ohhi app on iPhone and iPad?

Your account and the storage for your recipes belong to Ohhi, so on iPhone and iPad signing in runs through the Ohhi app. Install Ohhi from the App Store, sign in or create an account there, then tap Sign in with the Ohhi app again in Nomhub (Profile). If Ohhi is already installed and it still doesn't work, update Ohhi in the App Store. On Android you sign in through ohhi.nl.

How do I sync my recipes?

Sign in to Nomhub with your Ohhi account (Profile). Your recipes, photos, lists and regular groceries then go to your own account. Sign in with the same account on your other devices and everything is there too. Every recipe is kept in a folder of your Ohhi account; you choose which one when you edit the recipe.

How do I share a recipe or a shopping list?

  • A recipe: share it from the recipe. The people you share the folder with can then find it, cook it, save it and comment on it.
  • A list: open the list under Lists and add people. Everyone on the list can add and tick off recipes and groceries, and only sees the name and the ingredients of your recipes.

You can only share with people in your own Ohhi circle, and you need to be signed in.

What does Ohhi Plus do in Nomhub?

Two things: having a cookbook page read, so the ingredients and steps land in your recipe by themselves, and having a recipe thought up from a few words or an existing recipe refined. You'll find Ohhi Plus in the Ohhi app. Then sign in to Nomhub with the same Ohhi account and it works by itself.

Before you use it the first time, Nomhub asks for permission, separately for scanning and for thinking up recipes. You can switch either off again in your profile. Everything else works without Ohhi Plus, including typing a recipe or pasting text.

A scan didn't come out right. What now?

  • Scanning needs an internet connection.
  • Make sure the whole page is sharp and in view, with enough light. If a recipe continues on the next page, add it when Nomhub asks whether there is another page (up to four pages).
  • You see the result in a review screen first, and you can change everything in the form.
  • Still not right? Tap Share recognised text in the review screen and email that text to support@ohhi.nl, with what went wrong.
  • If the scan button shows a lock, check that you are signed in with the account that has Ohhi Plus.

How do I delete my data or my account?

  • On your device: delete the app. Signing out alone leaves your recipes on the device.
  • Your Ohhi account: in Nomhub through Profile → Account → Delete account, or in the Ohhi app. Ohhi then deletes everything that belongs to your account straight away, including your recipes, photos, lists and comments.

Which languages is Nomhub available in?

English, Dutch, German, French, Italian and Spanish. Nomhub follows the language of your device and, once you sign in, that of your Ohhi account, unless you pick a language yourself in Profile → Language.